Returns & Exchanges
At Gravgear, we stand by the quality of our high-performance sports equipment and offer a 30-day window for returns or exchanges on all items in original condition. Whether you need a different size or a different gear setup, we are committed to ensuring you have the right tools for your athletic journey.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the unused gear in its original packaging, ensuring all tags and protective components are intact to qualify for a full refund.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over the package to your nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.